ZenithXposure ("we", "us", or "our") is committed to protecting the personal data of individuals who interact with our website and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with Singapore's Personal Data Protection Act 2012 (PDPA).
By using our website or engaging our services, you consent to the practices described in this policy. If you do not agree, please discontinue use of our services.
1. Information We Collect
We collect information you provide directly to us, as well as information collected automatically when you use our website.
Information you provide:
- Name, email address, phone number, and business details submitted via contact forms or booking links
- Communications you send us, including enquiry details and project requirements
- Information provided during onboarding or service delivery
Information collected automatically:
- IP address, browser type, device identifiers, and operating system
- Pages visited, time spent, referral URLs, and click behaviour via analytics tools
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information collected to:
- Respond to your enquiries and schedule strategy calls
- Deliver, manage, and improve the services you have engaged us for
- Send service-related communications and project updates
- Analyse website performance and optimise user experience
- Comply with our legal obligations under applicable Singapore law
- Protect against fraud or misuse of our platforms
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes.
3. Disclosure of Information
We may share your information with:
- Service providers: Third-party vendors who assist in delivering our services (e.g. CRM platforms, email services, analytics tools), bound by confidentiality obligations
- Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction
- Legal requirements: When required by law, court order, or governmental authority under Singapore or applicable jurisdiction
All third-party service providers are contractually obligated to handle your data in a manner consistent with this policy.
4. Data Retention
We retain your personal data for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. When data is no longer needed, it is securely deleted or anonymised.
Client project data is typically retained for a period of 3 years following project completion for record-keeping and compliance purposes.
5. Your Rights
Under the PDPA, you have the right to:
- Request access to the personal data we hold about you
- Request correction of any inaccurate or incomplete personal data
- Withdraw consent to processing at any time (subject to legal or contractual restrictions)
- Request deletion of your personal data where it is no longer necessary for the purpose collected
To exercise any of these rights, please contact us using the details in Section 8. We will respond within 30 days of receiving your request.
6. Cookies
Our website uses cookies and similar technologies to enhance functionality and analyse usage. Cookies are small text files stored on your device.
We use the following types of cookies:
- Essential cookies: Required for the website to function properly
- Analytics cookies: Used to understand how visitors interact with our website (e.g. Google Analytics)
- Marketing cookies: Used to track campaign performance via platforms such as Meta Ads and Google Ads
You may disable cookies through your browser settings. Note that doing so may affect website functionality.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These include encrypted data transmission (HTTPS), access controls, and secure third-party service agreements.
While we take reasonable precautions, no transmission of data over the internet can be guaranteed as completely secure. You provide information at your own risk.
8. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our Data Protection Officer:
9. Changes to This Policy
We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of our website or services following any changes constitutes your acceptance of the updated policy.