These Terms of Service ("Terms") govern your use of the ZenithXposure website at zenithxposure.com and any services provided by ZenithXposure ("we", "us", "our"). By accessing our website or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Services
ZenithXposure provides digital marketing, lead generation, AI automation, and growth strategy services to business clients ("Clients"). The specific scope of services, deliverables, timelines, and fees for each engagement are defined in a separate Service Agreement or Statement of Work executed between ZenithXposure and the Client.
Nothing in these Terms constitutes a binding engagement for services. Services commence only upon execution of a written agreement and receipt of applicable deposits.
2. Exclusivity Policy
ZenithXposure operates on an exclusive partnership model. We accept only one client per industry per geographic market. By entering into a service agreement, clients acknowledge this policy and understand it forms a key part of the value proposition.
Exclusivity is confirmed in writing in the applicable Service Agreement and applies for the duration of the engagement plus any agreed post-termination period.
3. Client Responsibilities
Clients are responsible for:
- Providing accurate and complete information about their business, services, and target market
- Timely approval of creative assets, copy, and campaign materials within agreed review windows
- Granting necessary access to advertising accounts, CRM platforms, and analytics tools as required for service delivery
- Prompt payment of all fees as specified in the Service Agreement
- Compliance with all applicable laws, platform terms (Meta, Google, etc.), and industry regulations in their jurisdiction
Delays caused by the Client's failure to fulfil these responsibilities may impact timelines and are not the liability of ZenithXposure.
4. Fees and Payment
All fees are as set out in the applicable Service Agreement. Unless stated otherwise:
- Retainer fees are invoiced monthly in advance
- A non-refundable onboarding fee may apply
- Payment is due within 7 days of invoice date
- Late payments may incur interest at 1.5% per month on outstanding balances
- Ad spend budgets are separate from service fees and are managed by or paid directly to the relevant platforms
ZenithXposure reserves the right to pause services if payment is more than 14 days overdue.
5. Term and Termination
Service agreements run for a minimum initial term as specified therein (typically 3 months). Either party may terminate at the end of the initial term with 30 days written notice.
ZenithXposure may terminate immediately if the Client:
- Fails to pay fees after 14 days written notice
- Breaches any material term of the Service Agreement or these Terms
- Engages in conduct that is unlawful, fraudulent, or harmful to ZenithXposure's reputation
Upon termination, all outstanding fees for work completed become immediately payable. Prepaid fees for undelivered work will be refunded on a pro-rata basis, excluding any non-refundable components.
6. Intellectual Property
All strategies, frameworks, templates, proprietary systems, and methodologies developed by ZenithXposure remain the intellectual property of ZenithXposure. Clients receive a limited licence to use deliverables (creative assets, ad copy, landing pages) during the active engagement.
Upon full payment of all outstanding fees, ownership of campaign-specific creative assets (ads, copy, landing pages) produced solely for the Client transfers to the Client. Underlying proprietary systems and frameworks remain owned by ZenithXposure.
7. Confidentiality
Both parties agree to keep confidential any proprietary information shared in the course of the engagement, including business strategies, financial data, client lists, and campaign performance data. This obligation survives termination of the engagement for a period of 2 years.
ZenithXposure may reference the Client's business name and outcome metrics in anonymised case studies and marketing materials unless the Client requests otherwise in writing.
8. Results Disclaimer
ZenithXposure employs proven strategies and acts in good faith to deliver optimal results. However, we do not guarantee specific revenue outcomes, lead volumes, or return on ad spend figures. Marketing results depend on numerous factors beyond our control, including market conditions, platform algorithm changes, client response rates, and competitive activity.
Case studies and client results referenced on our website reflect actual past performance and are not guarantees of future results.
9. Limitation of Liability
To the maximum extent permitted by applicable law, ZenithXposure's total liability to the Client for any claim arising from these Terms or the services shall not exceed the total fees paid by the Client in the three months preceding the claim.
ZenithXposure shall not be liable for any indirect, incidental, consequential, or special damages, including but not limited to lost profits, loss of data, or loss of business opportunity.
10. Governing Law and Disputes
These Terms are governed by the laws of Singapore. Any disputes arising from these Terms or the services shall be resolved by good faith negotiation first. If unresolved within 30 days, disputes shall be referred to mediation under the Singapore Mediation Centre before any legal proceedings are initiated.
11. Changes to These Terms
We may update these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision. For existing clients, material changes will be communicated in writing with 30 days notice.
12. Contact
For questions about these Terms, please contact us: